PRIVACY POLICY

General

Your privacy is important to us. To better protect your privacy, this privacy policy describes how we collect, process and use the data we gather about your behaviour on our website.

At the same time, we make you aware of the choices you can make about how your information is collected and used. To make this notice easy to find, we make it available on our website and at any point where personally identifiable information may be requested.

What is personal data?

Personal data is any kind of information that can to some extent be attributed to you. When you use this website, we collect and process a range of such information. This happens, for example, through ordinary access to content, if you do one of the following:

  • Buy a product in our webshop
  • Sign up for our newsletter
  • Contact us through a contact form

Why do we collect personal data?

We only collect the personal data that you voluntarily provide on our website, or that you otherwise consent to us collecting. We collect personal data:

  • … to send you marketing material to which consent has already been given.
  • … to give you information about products/services you have previously purchased from us.
  • … to contact you if you have filled in our “contact us” form.
  • … to give you further information and details if you have signed up for an event.
  • … to process job applications
  • … to handle invoices, order confirmations, licence information, etc.

What personal data do we collect?

To the extent that you explicitly consent and enter the information yourself, we process the following types of personal data:

  • Your contact details, such as name, e-mail address, telephone number, etc.
  • Your employment details, such as job title
  • User information, such as username, passwords, login details and security questions
  • Your credit card details
  • Information from your web browser, such as IP addresses, browser type and language
  • Information from third-party networks, such as Facebook

How do we collect personal data?

We collect your personal data through our website and third-party software. We collect your personal data through forms on our website and through the use of cookies to collect data about your behaviour. Cookies are small text files that contain a series of ch

aracters and uniquely identify a browser. Most browsers are initially set up to accept cookies. However, you may be able to change your browser settings to make your browser refuse third-party cookies or indicate when a third-party cookie is being sent. If you want to know more about cookies and how they work, you can visit www.allaboutcookies.org.

In addition to the personal data we collect through our website, we use a range of third-party software to collect data on this website. Below we have described the different types of third-party software used on our website:

  • Google Analytics:

    Google Analytics gives us access to your behaviour on our website, and Google Analytics collects data using cookies. These cookies collect information about your use of our website, including your IP address for tracking your behaviour. We also use Google Analytics for our marketing, so you may see dynamic ads after visiting our website.

  • MailChimp:

    We use the e-mail programme MailChimp to send newsletters and offers to our customers. Through MailChimp we collect e-mail addresses, IP addresses and timestamps, which are used to send relevant newsletters.

  • Sleeknote:

    Sleeknote is a tool for setting up pop-ups on websites. The tool is typically used in combination with MailChimp to gain more newsletter sign-ups or to highlight competitions. Your personal data is only passed on to Sleeknote with your consent.

  • Facebook pixels:

    We use Facebook pixels to improve our ads for visitors who have visited the website and have a Facebook profile. Through Facebook pixels we collect data about your behaviour on our website.

Data about your use of this website, which ads you receive and possibly click on, geographical location, IP address, etc. is passed on to third parties to the extent that you give explicit consent and enter the information yourself.
Matomo Analytics:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

How long is personal data stored on the website?

Your personal data is stored for as long as necessary. This means that when your personal data is no longer relevant for us to keep, it will automatically be deleted in a secure manner. We may process your data for statistical purposes, but in that case your data will always be anonymised.

How can you access the personal data we collect about you?

You have the right to be informed of which personal data we process about you. You may also object at any time to the use of information if it is no longer necessary for us to keep your data. Below we have specified how you can do this:

  1. Access to and rectification of personal data

You can always ask us for a copy of the personal data we hold about you. If you discover errors or outdated information, you may likewise ask us for corrections. If you no longer wish us to store your personal data, you have the right to request that your personal data be deleted. However, this can only happen if it is no longer necessary for us to keep your data.

  1. Right to opt out of marketing communications

If you no longer wish to receive e-mail marketing from us, you have the right to withdraw your consent. Please note, however, that this type of communication does not cover administrative messages such as order confirmations, e-mails relating to account settings – including password changes – and notifications that follow from these.

How do we protect your personal information?

We handle your data with care. This means that we are committed to preventing disclosure, unauthorised access or alternative processing of our customers’ personal data collected on this website.

Responsible party
This website and this privacy policy are owned and published by Hotel Deville

If you wish to complain about our processing of your personal data, you can do so to the Danish Data Protection Agency (Datatilsynet), at Borgergade 28, 5th floor, 1300 Copenhagen, telephone +45 33 19 32 00, e-mail: dt@datatilsynet.dk.